There is something about having your say, having someone actually listen to your feedback, whether good or bad. Which is why I love doing surveys, giving feedback etc. Must be my busy body personality....
the email that started it all.... |
When people send me a survey for feedback I respond, whether good or bad service, I try to respond with a fair review. If your bloomin email says to me, we value your feedback as we want to make it better, I respond, so I was surprised when Redmart, a grocery delivery service I use, responded to a review I sent, based on their email asking me for feedback, that I needed to "edit" my review" as it did not meet the website guidelines..
it was a negative review of the product, I just said the meat smelt bad by the time I got it and that they perhaps should look at the chillers they were using for delivery.
To be nice ( I can be nice sometimes) I thought why not, just edit and see what happens
it didnt let me edit my review, I kept getting the response that I had already submitted a review....computer glitch? user problem? WTF?
Assholes xxx
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